Booking Policies

--- These are the coles notes version of the contract you have either signed for your event or what you will be receiving once you choose The Black Radish to cater your event ---

EVENTS

Billing arrangements for all events must be made in accordance with the policies set out below unless otherwise negotiated. A 25% estimated non-refundable deposit is due at the time of booking. An additional 50% non-refundable deposit is due no less than one month prior to the event date. The balance of payment must be paid within 5 days of completion of your event unless otherwise specified and arranged. We accept Cash, Cheques, Bank Drafts, Bitcoin, Debit, Visa and MasterCard.

Cheques are to be made payable to Black Radish Hospitality Group Ltd. and a $30.00 fee will be added to your invoice for any cheques that are not honored by your bank.

WEDDINGS

Billing arrangements for all events must be made in accordance with the policies set out below unless otherwise negotiated. A 25% estimated non-refundable deposit is due at the time of booking. An additional 50% non-refundable deposit is due no less than one month prior to the event date. The balance of payment must be paid within 5 days of completion of your event unless otherwise specified and arranged. We accept Cash, Cheques, Bank Drafts, Bitcoin, Debit, Visa and MasterCard.

Cheques are to be made payable to Black Radish Hospitality Group. A $30.00 fee will be added to your invoice for any cheques that are not honored by your bank.

FINAL GUEST COUNT

For groups up to 25 guests: Final guest count for an event must be received one week prior to the event. This count becomes your guaranteed number and is not subject to reduction without approval from Black Radish’s Event Coordinator. An increase to your guaranteed number above 10% is subject to approval from the Event Coordinator.

For groups above 25 guests: Final guest count for an event must be received one month prior to the event. This count becomes your guaranteed number and is not subject to reduction. If attendance is more than 10% above the guaranteed number, we will make every effort to accommodate your group. However, The Black Radish Catering Co. cannot guarantee the availability of additional items as specified in the original order and substitutions may be made accordingly.

CANCELLATIONS

If the client cancels a contracted food and beverage event, The Black Radish Catering Co. will retain all payments recieved up the that date as liquidated damages.

EVENT LOCATION

The client assumes all responsibility for any damages/theft to the property rented to the client that may be caused by patrons, members, guests, or invitees. Rental of the location is the sole responsibility of the client and it is recommended that the client confirms with the location that all necessary equipment/rooms are included.

The Black Radish Catering Co. must be provided access to the kitchen/setup location upon specified arrival time. A point of contact must be provided to The Black Radish Catering Co. for any access and/or service related matters on the day of the event.

Catering Hours of Operation

EVERYDAY
Please reach via email and a team member will get back to you as soon as possible